Our monthly cut-off to take new orders is 15th of every month and we ship our kits on the last day of the month. If you subscribe in the second half of the month, your kit will be delivered in next month’s cycle.
Let us explain through an example:
Kath subscribes for a Standard monthly plan on 15-Aug. She will be charged on 15-Aug and as she could just made the cut-off date, her kit will be shipped on 31-Aug. For next month, she will be charged on 15-Sep and corresponding kit will be delivered on 29-Sep (Friday).
Peter subscribes for a Plus monthly plan on 23-Aug. He will be charged on 23-Aug and as he missed the cut-off (15th), his kit will be delivered on 29-Sep. He will NOT be charged on 23-Sep again; instead he will be subsequently charged on 23-Oct with the corresponding kit delivered on 31-Oct.
Hope this helps. If not, please contact us through the Contact Us page.